Simple Tricks To Up-level Your Analytics Reports.

Like you, I consume a whole lot of reports every day – company data, public data.
Many are acceptable, some are very good and all the rest leave me extremely frustrated with both the ink and the think.
People make so many obvious mistakes. Sometimes repeatedly.
Just yesterday I was quietly seething because none of visuals included in the report contained any context to understand if the performance I was looking at was good or bad.
Rookie mistake.
The graph could be going up, down, all around and I as a consumer had the job of figuring if something was good, bad or worth ignoring.
​The heartbreaking part is that most executives will take a look, realize the difficulty in interpretation in 15 – 20 seconds, and go back to shooting from the gut. Even if the report has hidden gold.
In a move that might not surprise you, I sat down with the person for 90 minutes going visual by visual, table by table, directing changes that would ensure everything had context.
A report usually has a hard time explaining why something is going awry or going really well. (That is why you have job security as an Analyst!)
A report can usually be very good at clearly highlighting what is going well or badly.
Your #1 job is to make sure your reports don’t fail at this straightforward responsibility.
So today a simple collection of tips that you can use to up-level your reports – to allow them to speak with a clear, and influential, voice.
For many of you a reminder of what you might have let slip, for others a set of new things to implement as you aim for your next promotion.

#1. Context, Context,

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Ten Hidden Gems In Google Analytics: Do Smarter Web Data Analysis!

The 80/20 rule applies to our use of web analytics tools as well. Most of us use just a small amount of power our tools contain.
This hurts my feelings! Ok, not so much hurts my feelings and more that I’m sad you are not taking advantage of all of the features at your disposal to drive smarter decisions by your leadership teams.
Regardless of the tool you have, it is always prudent to take a fresh look at a familiar tool every once in a while and see what you’ve been missing. I recommend that periodically you gather folks around you for lunch, pull up Adobe Analytics on the big screen in the conference room, let each person expose one hidden report or feature. You’ll be surprised at how much you learn, and, like an Easter egg hunt, the whole thing is fun all by itself.
As many of you already have access to Google Analytics, in this post I want to re-introduce some of the features/reports/concepts that most likely fall outside of the normal 20% you use regularly. My hope is to aid in your persistent quest to deliver more impactful IABIs (Insights, Actions the leadership should take, Business Impact).
Some of these hidden gems are small, some big, some you might know and have ignored, and some never crossed your radar. Pop open your GA account in a different tab, or your WebTrends or your WebTrekk or IBM Analytics accounts, and follow along.
But, first… It is important to point out that some things are a bit hidden and not used as much, like the Real Time reports in Google Analytics but I’m not quite filled with grief about them….

Even

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