Here at Rainmaker Digital, we’re riding an iterative loop. It’s how we do business.
We listen, we create, we offer, we improve, and the cycle goes on.
Approaching your content strategy as an iterative loop will help you create useful, in-demand information that serves your customers and builds your business.
Out in the business world, this approach is called design thinking. And design thinking is in the news right now. Harvard Business Review ran a cover story on it this past September. The New York Times featured it earlier this month.
Here at Copyblogger, we’ve been talking about design thinking since 2010.
Design thinking isn’t difficult — it’s just different. It requires a mindset shift that will change the way you create products, content, and customer experiences.
What is design thinking?
It might be easiest to answer this question by comparing design and design thinking.
Design is about making objects functional and pleasing to the eye. Traditionally, design has been a discipline that was practiced by the small percentage of people who’d studied it or those whose aesthetic sense made them especially qualified.
Design thinking is about developing products and services using a methodology that puts the customer’s needs and experience at the forefront. It’s a different way to approach the development process.
Design thinking is driven primarily by audience needs, and the fruit it bears is based on the challenges and problems they face. It’s about looking at how real people interact with your products and services, and adapting them so